Intoxalock: states, cost and reviews

What reviewers say about Intoxalock

Customers writing recent reviews that Trustpilot summarizes often praise courteous, helpful staff and appointment booking that goes smoothly. The company has responded to 99% of the negative reviews posted there.

Intoxalock device, company and complaints

Device

Its own site doesn't give the model a name: there's a plain device, or one with a camera plus real-time reporting.

Taking a test

Blow for one second, breathe in for one second, then keep blowing till the handset vibrates; that's about 4 seconds.

What it does

A one-button start; on the fuller device you also get real-time reporting, a camera and remote lockout clearing; a protection plan costs $10 a month.

Driver app

For calibration dates, payments and your account, there's the Intoxalock Mobile App.

Company

One of the Mindr brands, like ADS, is Consumer Safety Technology, LLC.

Also searched as

Intox a Lock

BBB rating

A+, accredited by the BBB (its Urbandale, Iowa listing).

Its BBB page lists the complaints and how the company replied. Sources: Intoxalock's app page, company details, device page and test guide, and Mindr's brand list.

Living with an Intoxalock device

• Your state decides how often you come in for calibration: anywhere from 30 to 90 days apart. What the visits add to the bill
• While you're on the road you take more tests, and here's what happens if you don't pass: failed tests and violations
• When you can have the device taken out, and how removal works: removal guide

More fees and offers

• A plan protecting the device can be added for $10 a month (source)
• After the lease ends, keeping the device costs $2 per day (source)

From booking to removal with Intoxalock

• Book the install: call 888-528-2919 or leave your number, and Intoxalock or another installer in your state sets a day.
• The install happens at a service center. Each service center sets the price. The handset gets wired to your ignition before you drive off.
• Your state sets the timing for calibration visits, every 30 to 90 days. Starting at $20 a visit.
• Once your state clears you, the device comes off; here's how removal works.